Privacy policy

Privacy and data protection policy

Responsible for the processing of personal data CLUB GOLF D’ARO – MAS NOU and its website are managed by the company MONSIERRA GESTIÓN, S.L. with CIF: CB56136690, with fiscal address in Tavern, 3 – 08021 Barcelona, Spain.

MONSIERRA GESTIÓN, S.L. understand that the use of your personal data requires your trust. We are bound by privacy standards and only use your personal data for clearly identified purposes and in accordance with your data protection rights.

This privacy and personal data protection policy was created to help you understand the practices and conditions under which MONSIERRA GESTIÓN, S.L., collects, uses and stores your personal data. Given that laws and regulations on technology and personal data protection are constantly evolving, this Policy may be updated from time to time.

By accessing or using the website, you agree to this privacy policy. If, for any reason, you do not agree to our terms and would prefer to delete your account, you may do so by the methods explained below. This policy applies to the information we collect:

• On or through our website.
• Through your communications with CLUB GOLF D’ARO -MAS NOU via e-mail or other electronic messaging service.
• When you make a reservation online.
• When you register to receive our newsletters.
  

All personal data will be kept for the legally obligatory period, respecting their conservation and the confidentiality guarantees recommended by the RGPD (General Data Protection Regulation).

What data is collected?

Depending on the nature and purpose of your interaction with CLUB GOLF D’ARO – MAS NOU, we may collect the following data:

• EMAIL ADDRESS – must be provided if you wish to create a user account, communicate with us using the contact forms and/or receive our newsletters,
• IDENTIFICATION DATA – such as Name, Password, Date of Birth, Telephone may be requested on contact or account registration forms and used for processing bookings or orders,
• CUSTOMER HISTORY – in particular on requests made, booking status, purchases or orders, claims, refunds, vouchers allocated, messages exchanged, etc…
• BROWSING DATA – related to the way you use the website, including: IP address, browser used, browsing duration, search history, operating system used, language and pages viewed,
• SITE VISIT DATA – including cookies, traffic data, logfiles and communication data or resources used by you when accessing our website,
• ORDER PROCESSING DATA – such as Address, Tax Identification Number, and bank information is required for the purposes of transitions in booking, purchasing and payment and/or billing processes.

Who has access to the data?

To ensure maximum security and privacy for our clients, the data collected is processed and accessed on a limited basis by employees of the company on a ‘need to know’ basis and only within the scope of the purposes communicated above.

In order to fulfil our processing obligations and to fulfil requests, we may need to share your data with entities associated with MONSIERRA GESTIÓN, S.L., taking into account that we will only share strictly necessary data with as few entities as possible.

Data storage time

We keep your data for as long as is necessary within the scope of the purpose for which it has been collected.

This storage period varies according to the data in question, as it may be affected by the nature and purpose of the collection. Similarly, certain legal obligations stipulate a specific storage period.

Data Security

Although the transmission of data via the Internet or website cannot ensure complete security from intrusion, we and our service providers and business partners strive to implement and maintain physical, electronic and procedural security measures designed to protect your personal data in accordance with applicable data protection requirements. Among others, we have implemented the following:

• Restricted access to your personal data and only within the scope of the communicated purposes,
• Protection of IT systems through firewalls to prevent unauthorised access to your personal data,
• Permanent monitoring of access to information technology systems to prevent, detect and deter misuse of your personal data.

The security and protection of your information also depends on you. If we have given you (or if you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. For your security, we ask you not to share this information with anyone.

User rights

In accordance with the provisions of the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the Data Protection Act, the user has the following rights:

• RIGHT TO BE INFORMED – you may at any time request further information about our use of your personal data.
• RIGHT OF ACCESS AND RIGHT TO RECTIFICATION OF DATA – you may exercise this right by contacting us and requesting rectification at any time. We may refuse a request to amend information if we believe that the amendment would violate legal requirements or would lead to inaccurate information,
• RIGHT TO BE FORGOTTEN – you may request deletion of your data. Please note that we can only exclude your personal information if you also exclude your customer account.
• RIGHT TO RESTRAINT OF PROCESSING – you may limit the way we use your personal data by requesting that we only use it for one or more services that we may provide to you,
• RIGHT TO DATA TRANSPARENCY – you may obtain a copy of the personal data you have provided to us for processing by other data controllers,
• RIGHT TO WITHDRAWAL – you may withdraw your consent at any time with effect for the future. After full withdrawal of your consent statements you will no longer be contacted and receive communications for the purposes described in this Privacy Policy.
• RIGHTS RELATED TO AUTOMATIC PROCESSING – by adjusting your own browser definitions you can prevent your browser from accepting new cookies, be notified when you receive a new cookie, or disable cookies altogether.

The exercise of these rights is subject to certain exceptions designed to safeguard the public interest (prevention or detection of crime) or our interest (maintenance of professional secrecy).

If you exercise one of these rights, we will analyse it and respond within 30 days.

Information and contact

To clarify any questions, exercise the above rights or comment on our privacy practices, please contact us by the following means:

• E-MAIL – info@golfdaro.com
• ADDRESS – CLUB GOLF D’ARO – MAS NOU, Urb. Mas Nou, s/n – P.O. Box 429 – 17250 Platja d’Aro (Girona) – Spain.